Send & Receive Money in Africa and Beyond

Privacy policy

Last Updated: August 23, 2025

1. Introduction

At Moneysasa, we value your privacy and data security. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.

2. Information We Collect

We may collect:

  • Personal Information: Name, email, phone number, date of birth, and government-issued ID for verification.

  • Account Information: Wallet balance, transaction history, and linked payment methods.

  • Device and Usage Data: IP address, browser type, operating system, and activity logs.

  • Cookies and Analytics: To improve your experience and personalize our services.

3. How We Use Your Information

We use your data to:

  • Provide and manage Moneysasa services.

  • Verify your identity and prevent fraud.

  • Process transactions and withdrawals.

  • Communicate important updates, notifications, and promotions.

  • Improve our platform and develop new features.

4. Sharing Your Information

We do not sell your personal information. We may share data:

  • With banks and mobile money providers to process transactions.

  • With law enforcement or regulators when required by law.

  • With trusted service providers who assist in operating the platform.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your data. However, no system is completely secure, and you acknowledge that some risk remains.

6. Your Rights

You have the right to:

  • Access your personal information.

  • Correct or update inaccurate data.

  • Request deletion of your account or personal data (subject to legal obligations).

7. Cookies and Tracking

Moneysasa uses cookies to improve user experience, remember login sessions, and track site performance. You can disable cookies in your browser, but some features may not work properly.

8. Third-Party Links

Our platform may contain links to external websites. Moneysasa is not responsible for the privacy practices of these third parties.

9. Children’s Privacy

Moneysasa does not knowingly collect data from individuals under 18. If we discover such information, we will delete it immediately.

10. Changes to Privacy Policy

We may update this policy to reflect changes in the law or platform functionality. Significant updates will be communicated via email or notifications.

11. Contact Us

For privacy-related inquiries:
Email: privacy@moneysasa.com